An organisation should focus on strategic or innovative initiatives that contribute to growth. This makes it even more important not to let employees waste time on dull, repetitive tasks that can easily be automated using Robotic Process Automation. In short, RPA not only makes your work more enjoyable, but also improves the day to day experience of your colleagues.
Robotic Process Automation offers organisations the advantage that software robots can execute processes continuously without interruption. Software robots operate 24 hours a day, 7 days a week, flawlessly and consistently according to predefined rules. This prevents human error, shortens lead times and easily absorbs peak workloads. As a result, process reliability increases and stable, scalable support for business critical activities is ensured.
Robotic Process Automation enables operational excellence by ensuring that processes are executed fully according to fixed rules. Software robots perform tasks with one hundred percent accuracy and consistency, without deviations or interpretation differences. This leads to predictable quality, full process control and demonstrable reliability. The result is higher service levels, lower operational costs and processes that consistently perform at the highest level.
One of the major advantages of RPA is that it can leverage existing applications and systems. At Korper, we prefer to deploy RPA on the back end of systems whenever possible. When this is not feasible due to technical or operational reasons, RPA can also automate processes through the existing graphical user interface of the systems and applications your organisation already uses.
By using RPA, processes are executed based on triggers, such as the receipt of a file. If something goes wrong during the process, the software immediately reports it. In addition, the software can automatically initiate a new task to resolve the encountered issue itself, without any involvement from you or your staff. This means that virtually any repetitive IT process normally performed by an employee can be automated with RPA. By deploying RPA within your organisation, time consuming tasks can be automated and streamlined.
With RPA, customer data is automatically updated in the CRM system based on incoming emails, forms or changes from other systems. Software robots ensure consistent data quality, prevent input errors and keep customer information up to date without manual intervention.
RPA can automatically assign financial transactions to the correct general ledger accounts based on predefined rules. This ensures error free bookkeeping, accelerates month end closing and keeps financial reporting reliable and controllable.
Software robots can automatically create, classify and route helpdesk tickets to the appropriate department. By assigning priorities and performing standard actions, tickets are resolved faster and the workload for employees is reduced.
RPA automates the processing of insurance claims by collecting, validating and recording data in underlying systems. Standard claims are handled faster and without errors, while exceptions are immediately forwarded to employees.
RPA automates the entire onboarding and offboarding process, from creating and revoking accounts to assigning access rights and processing HR and IT changes. This increases security, prevents errors and ensures consistent execution of procedures.
Software robots automatically verify payroll slips by comparing data from the time tracking system with the payroll administration. Deviations are detected immediately, preventing errors before payment and ensuring compliance.
RPA automates the processing of incoming invoices by reading, validating and posting invoice data in the financial system. This shortens lead times, prevents errors and ensures timely and accurate payments.
With RPA, files can be sent automatically and securely via protocols such as FTP, SFTP, email, AS400, REST, SOAP and MQ. This ensures reliable data exchange, complete logging and consistent processing without manual actions.
Software robots process incoming files directly in the ERP system by validating, transforming and importing data. This enables faster and error free data processing with full control over the process.
RPA automates the application of product changes such as prices, discounts and product information in point of sale systems. This prevents inconsistencies, minimises errors and ensures sales information is always up to date.
Software robots validate payment files for completeness, accuracy and anomalies before processing. This reduces errors and fraud risks and ensures secure and reliable payment processing.
RPA continuously monitors transactions for deviations and potential fraud by applying predefined rules and controls. Suspicious transactions are detected and reported immediately, enabling quick intervention and risk mitigation.
